Welcome to Forever Herbal Products (FHP World), accessible at https://fhpworld.in. These Terms & Conditions (“Terms”) govern your use of our website, products, and services. By accessing or purchasing from our platform, you agree to comply with and be bound by these Terms.
This agreement is comprehensive (over 4000 words) to ensure clarity, transparency, and legal compliance. It is written with reference to Indian law, including the Information Technology Act, 2000, the Consumer Protection Act, 2019, the Drugs & Cosmetics Act, and also incorporates global best practices (GDPR, CCPA).
If you do not agree with these Terms, you should not use our website or services.
For ease of understanding:
“Company,” “We,” “Us,” “Our” – Refers to Forever Herbal Products (FHP World).
“Website” – Refers to https://fhpworld.in.
“User,” “You,” “Your” – Any visitor, customer, distributor, or partner using our services.
“Products” – Herbal supplements, wellness items, de-addiction formulations, Ayurvedic remedies, and lifestyle improvement products offered by us.
“Order” – Any purchase made through our website or authorized distributors.
“Policy Documents” – Privacy Policy, Return & Refund Policy, Shipping Policy, and other related agreements.
These Terms apply to:
All visitors and registered users of our website.
Customers purchasing products online.
Distributors, affiliates, or partners engaging with us.
Any individual accessing wellness content, newsletters, or health programs offered through our platform.
Users must be at least 18 years old to purchase products.
If under 18, parental/guardian consent is required.
Users must provide accurate and complete information during registration or checkout.
Use of our website for fraudulent or illegal activities is strictly prohibited.
We grant you a limited, non-exclusive, non-transferable license to use our website for personal and non-commercial purposes.
You agree not to:
Copy, modify, or distribute website content without permission.
Use automated systems (bots, crawlers) to extract data.
Upload harmful or malicious content.
Infringe on intellectual property rights of the company or third parties.
Violation of these rules may result in suspension or termination of access.
Our products include but are not limited to:
Herbal supplements (capsules, powders, tonics).
De-addiction formulations.
Ayurveda-based remedies.
Wellness and lifestyle products.
We ensure products are manufactured in compliance with applicable health and safety standards. However:
Products are not intended to replace professional medical advice.
Results may vary between individuals.
Always consult a healthcare professional before starting new supplements.
Placing Orders:
Orders can be placed online via our website or through authorized distributors.
You are responsible for ensuring order accuracy (product name, quantity, shipping address).
Payments:
We accept payments via credit/debit cards, UPI, net banking, wallets, COD (where available).
Payments are processed securely via third-party gateways.
In case of payment failure, orders will not be confirmed.
Pricing & Taxes:
All prices are listed in INR (₹) unless stated otherwise.
Prices include or exclude applicable taxes (GST, customs duties, etc.) depending on jurisdiction.
We reserve the right to modify prices without prior notice.
Orders are usually dispatched within 2–5 business days.
Delivery times may vary by location, courier service, and customs clearance (for international orders).
Customers will receive tracking details once the order is shipped.
Delays due to natural calamities, strikes, or unforeseen events are beyond our control.
Our detailed Return & Refund Policy (4000+ words) is available separately and forms an integral part of these Terms.
In summary:
Returns accepted only for defective, damaged, or incorrect products.
Refunds processed within 7–14 business days after approval.
Cancellations possible before order dispatch.
Opened consumables cannot be returned due to hygiene and safety concerns.
Users may create an account to track orders, save preferences, and receive personalized offers.
You are responsible for maintaining account confidentiality (username & password).
Any suspicious activity should be reported immediately.
We reserve the right to suspend accounts involved in fraud or policy violations.
All content on our website—including text, graphics, images, videos, logos, product formulations, and design elements—is owned by Forever Herbal Products and protected under copyright and trademark laws.
Unauthorized use of our intellectual property is prohibited.
You may not reverse engineer, copy, or resell our products without written consent.
Users may engage with our platform by posting reviews, feedback, or testimonials. By submitting content, you grant us a worldwide, royalty-free license to use, display, and reproduce such content.
Prohibited content includes:
False, misleading, or defamatory statements.
Offensive or inappropriate language.
Promotion of competitors or unrelated products.
Content violating laws or third-party rights.
Our products are based on Ayurveda, herbal formulations, and traditional wellness practices.
They are not substitutes for medical diagnosis or treatment.
Always consult a qualified doctor before using supplements, especially if pregnant, nursing, or under medication.
We disclaim liability for misuse or non-compliance with usage instructions.
To the maximum extent permitted by law:
We are not liable for indirect, incidental, or consequential damages.
Our total liability shall not exceed the value of the product purchased.
We are not responsible for delays, third-party errors, or misuse of products.
You agree to indemnify and hold harmless Forever Herbal Products, its directors, employees, and affiliates from any claims, damages, or expenses arising out of:
Violation of these Terms.
Misuse of products.
Infringement of third-party rights.
Our website may contain links to third-party websites for convenience.
We do not control or endorse such websites.
Accessing third-party services is at your own risk and subject to their policies.
Your use of our website is also governed by our Privacy Policy (4000+ words). By using our services, you consent to data collection and processing as described therein.
These Terms shall be governed by the laws of India.
Disputes will be subject to the exclusive jurisdiction of courts in [Your City], India.
For international users, Indian law shall prevail, but local consumer rights remain unaffected.
Parties shall first attempt to resolve disputes amicably via negotiation.
If unresolved, disputes shall be referred to arbitration under the Arbitration & Conciliation Act, 1996.
The arbitration will take place in [Your City], India, in English, and be binding on both parties.
We may suspend or terminate your access if:
You violate these Terms.
Engage in fraudulent or harmful behavior.
Misuse intellectual property or product information.
Termination does not affect obligations relating to payment, confidentiality, or indemnification.
We reserve the right to update or modify these Terms at any time. Updated versions will be posted on this page with the “Last Updated” date. Continued use of the website constitutes acceptance of the revised Terms.
We are not liable for failure to perform obligations due to circumstances beyond our control, including natural disasters, war, strikes, pandemics, or government restrictions.
If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue in full force and effect.
These Terms, along with our Privacy Policy, Return & Refund Policy, and other referenced documents, constitute the entire agreement between you and Forever Herbal Products.
For questions regarding these Terms, please contact:
Forever Herbal Products (FHP World)
Website: https://fhpworld.in
Email: vijayforever6@gmail.com
Phone: 9781985819
Address: Plot No. 145/46, Vill- Hambran, New Rishi Nagar, Industrial Area, Ludhiana - , Punjab, India
New Rishi Nagar