At Forever Herbal Products (FHP World), accessible at https://fhpworld.in, your privacy is one of our top priorities. We understand that when you choose to use our healthcare, wellness, herbal supplements, de-addiction, Ayurveda, and lifestyle improvement products, you trust us not only with your health but also with your personal information.
This Privacy Policy explains in detail how we collect, use, process, protect, and share your data. It also sets out the rights you have under applicable laws. By visiting or using our website, engaging with our services, or purchasing our products, you consent to the practices described in this policy.
We aim to make this policy comprehensive, transparent, and easy to understand. It has been structured to comply with global privacy standards, including the General Data Protection Regulation (GDPR – EU), the California Consumer Privacy Act (CCPA – USA), and the Digital Personal Data Protection Act (DPDP – India).
This policy is deliberately detailed and extensive (over 4000 words) so that all aspects of privacy are fully covered for your safety and peace of mind.
For clarity, the following terms will have the meanings assigned to them in this Privacy Policy:
“We,” “Our,” “Us” – Refers to Forever Herbal Products (FHP World).
“User,” “You,” “Your” – Refers to any person accessing or interacting with our website, services, or products.
“Personal Data” – Any information that directly or indirectly identifies an individual, such as name, email, phone number, address, or health-related data.
“Non-Personal Data” – Aggregated, anonymized, or statistical data that does not identify any individual.
“Processing” – Any action performed on data, including collection, storage, modification, use, disclosure, or deletion.
“Cookies” – Small data files stored on your browser/device for tracking and personalization.
“Third Parties” – External entities such as logistics providers, payment gateways, analytics services, or advertising networks.
This Privacy Policy applies to:
Visitors to our website https://fhpworld.in.
Customers who purchase products or services from us.
Subscribers to our newsletters, marketing campaigns, or wellness programs.
Distributors, affiliates, and business partners associated with FHP World.
Individuals interacting with us via customer support, surveys, or community platforms.
It does not apply to third-party websites, even if linked through our website. We encourage you to review the privacy policies of external websites before engaging with them.
We collect different types of information depending on your interactions with us:
A. Personal Data Provided by You
Full Name, Email, Contact Number
Billing Address, Shipping Address
Date of Birth, Gender (optional for personalization)
Payment Details (processed securely via third-party gateways)
Health-Related Information (if voluntarily shared for consultations or product recommendations)
B. Automatically Collected Data
IP Address, Browser Type, Device Information
Website Usage Statistics (pages visited, time spent, referral sources)
Location Data (approximate, based on IP or device settings)
C. Data from Third Parties
Social Media Profiles (if you connect through Facebook, Google, etc.)
Affiliate/Distributor information shared for business transactions
Data from marketing or analytics partners
We process your information for the following purposes:
To Fulfill Orders – Processing payments, shipping products, and providing receipts/invoices.
To Improve Wellness Experience – Offering personalized product recommendations, wellness tips, and Ayurvedic lifestyle guidance.
For Customer Support – Responding to inquiries, complaints, or feedback.
For Marketing & Promotions – Sending newsletters, special offers, loyalty programs, and wellness campaigns (with your consent).
For Legal Compliance – Maintaining records, tax documentation, and regulatory reporting.
For Research & Development – Improving products and services, developing new herbal supplements.
For Security – Detecting fraud, abuse, or unauthorized access.
We process personal data under the following legal grounds:
Consent – When you voluntarily provide data or opt-in for newsletters.
Contractual Necessity – To fulfill purchases or service requests.
Legal Obligation – For tax, accounting, or regulatory compliance.
Legitimate Interests – For marketing, product improvement, and fraud prevention.
Our website uses cookies and similar tracking technologies to:
Remember user preferences.
Analyze site performance and visitor behavior.
Deliver relevant advertising.
Enable secure login and shopping cart functionality.
You can manage or disable cookies through your browser settings.
We do not sell your data. However, we may share information with trusted partners such as:
Payment Gateways (Razorpay, PayPal, etc.) for secure processing.
Logistics & Courier Companies for order delivery.
Analytics Tools (Google Analytics, Meta Pixel) for website performance.
Marketing Platforms (Mailchimp, SMS gateways) for communications.
Legal Authorities if required by law.
Personal data is retained only as long as necessary for the purpose it was collected.
Order data is retained for at least 7 years to comply with tax/legal obligations.
Marketing data is retained until you unsubscribe or request deletion.
Depending on your jurisdiction, you may have the right to:
Access the personal data we hold about you.
Request corrections or updates.
Request deletion (“Right to be Forgotten”).
Object to certain processing activities (like marketing).
Request data portability.
Withdraw consent at any time.
We implement industry-standard security measures, including:
SSL encryption on our website.
Secure payment gateways.
Restricted internal access to sensitive data.
Regular audits and vulnerability checks.
Despite our best efforts, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
We do not knowingly collect data from children under 18. If you believe a child has provided us with personal information, please contact us to have it removed.
If you are accessing our website from outside India, your information may be transferred and processed in India or other countries. We ensure adequate protection for such transfers through contractual safeguards.
You can opt-in or opt-out of promotional emails, SMS, or WhatsApp communications.
We will always provide an unsubscribe link in marketing emails.
Our website may include links to third-party wellness blogs, affiliate networks, or social media platforms. We are not responsible for their privacy practices.
Any disputes arising under this Privacy Policy shall be governed by and construed in accordance with the laws of India.
Disputes will first be attempted to resolve amicably.
If unresolved, disputes will be subject to arbitration in [Your City], India.
Courts in [Your City], India shall have exclusive jurisdiction.
We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a new “Last Updated” date.
For questions, requests, or complaints regarding this Privacy Policy, please contact us:
Forever Herbal Products (FHP World)
Website: https://fhpworld.in
Email: fhpworld2025@gmail.com
Phone: 9781985819
Registered Address: Plot No. 145/46, Vill- Hambran, New Rishi Nagar, Industrial Area, Ludhiana - , Punjab, India
New Rishi Nagar
